Quickbooks Customer Service Number

If you have a Quickbooks file that is not showing up on your backup drive, there's most likely a few things going wrong.

The Intuit Data Protect is really an amazing tool. However, there are some times when you might find yourself in a pickle where you need to back up your data and Intuit Data Protect stops you. If this happens, don't worry. Intuit Data Protect is a service offered by Intuit to help users protect their company data in case of a hard drive failure. One way to backup your Quickbooks file is to use the backup feature included in the standard version of Quickbooks. Another method, which Intuit recommends, is connecting the computer where Quickbooks runs to a second computer using an external hard drive or cloud storage. You can still back up your QuickBooks files by using another program like BradSoft Backup! If you are running Quickbooks on your PC, you have the option to backup your data either through Intuit Data Protect or by copying your files to an external hard drive. However, if you are trying to back up with Intuit Data Protect and it is not working, try using a USB stick instead.  Quickbooks Data Protect is a backup and recovery program that Intuit offers. With the free version of the software, you are able to back up your company's data to a removable disk or an external hard drive. If you've lost some important data, then it is important that you contact Intuit for assistance with restoring your data. Contacting them can be done by dialling Quickbooks Customer Service Number +1 866-448-6293.

Get instant solutions to your error for better accounting life with QuickBooks customer service!


Solution 1: Make sure the Windows firewall isn’t blocking Intuit Data Protect


Intuit Data Protect needs access to your firewall. Check your firewall to make sure important files are allowed.

Add important files to the Windows firewall

  1. Press the Windows key on your keyboard, and type Firewall in the search field.

  2. Select Allow an app through Windows Firewall, then Allow another app.

  3. Select Browse and go to Program Files(x86)\Common Files\Intuit\Data Protect.

  4. Select QBIDPservice.exe, then Open.

  5. Select Network types and select the Private checkbox. Select Add.

  6. Repeat steps 4 and 5 for the files IBUenghost.exe and IntuitDataProtect.exe. If you get a message saying the files already exist, you’re all set.

Make sure Intuit websites are trusted sites in Internet Explorer.

  1. Press the Windows key on your keyboard, and type Internet options in the search field.

  2. Select Security, then Trusted sites.

  3. Select Sites and add the following websites. You can copy and paste, or type them manually. Select Add for each site.

    • backup.com

    • *.intuit.net

    • *.intuit.com

    • *.intuitdataprotect.com

    • *.quickbooks.com

    • workplace.intuit.com

    • emerald.backup.com (a new trusted site that updates your Intuit Data Protect certificates)

  4. Make sure the Require server verification (https: ) for all sites in this zone is unchecked.

  5. Select Close, then OK.

  6. Make sure you can open the Intuit Data Protect certificate site. You need to be able to open this to avoid errors with your backups.

  7. Try to back up with Intuit Data Protect. If it’s still not working, continue to the next solution.

Solution 2: Make sure IBuEngHost.exe isn’t running as a Windows user

The file IBuEngHost.exe needs to run as a System user for Intuit Data Protect to work properly.

Check to see if the file is running as System

  1. Right-click your Windows taskbar, then select Start Task Manager.

  2. Select the Details tab. Look for IBuEngHost.exe. Make sure it has the User name as System next to it and the Status is running.

If IBuEngHost.exe isn't running as System, follow these steps

  1. Download a new installer for your QuickBooks version. Note: Save the file where you can easily find it.

  2. Go to the location where you saved the installer.

  3. Right-click the installer, then select Run as Administrator.

  4. Proceed with the re-installation.

  5. After the install, look for IBuEngHost.exe in the Task Manager again. Make sure the status is running and the Username is System.

  6. Try to back up with Intuit Data Protect. If it's still not working, continue to the next step.

Solution 3: Make sure QuickBooks Desktop and Intuit Data Protect are up to date

  1. Update QuickBooks Desktop.

  2. Update Intuit Data Protect.

If you still have problems after the solutions above, try running the Diagnostic Tool.

Solution 4: Free up space in Intuit Data Protect

If you reach your storage limit, learn how to free up backup space in Intuit Data Protect.

Comments

Post a Comment